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houm Protection of Minors

Commitment to the Protection of Minors at Houm Hotels & Villas

At Houm Hotels & Villas, our priority is to ensure a safe, welcoming, and respectful environment for all the families that visit us. We take the protection of minors' rights and the privacy of their personal information very seriously. Therefore, we have established a clear policy that reinforces our commitment to the safety and well-being of children and adolescents in our facilities.

Our child protection policy aims to prevent any form of child abuse or exploitation, ensuring that all minors enjoy a safe and happy stay with us. Additionally, we pay special attention to the protection of their image and personal data, always adhering to current regulations and respecting confidentiality.

We invite our guests to join us in our commitment to child protection, together promoting an environment where all children can enjoy their holidays with complete peace of mind.

If you wish to report any incident or situation that you believe violates this policy or the rights of minors, you can do so directly with our reception staff or by contacting the relevant authorities, such as the Child and Adolescent Care Line 116111 or the police at 091.


Child Protection Policy

Objective:

Houm Hotels & Villas is committed to protecting the rights, safety, and privacy of minors. This policy establishes guidelines to ensure that all children and adolescents who visit our facilities or participate in activities organized by the hotel are treated with the utmost respect and care, in compliance with current legislation on child protection.

Scope:

This policy applies to all employees, suppliers, collaborators, and business partners of Houm Hotels & Villas who may interact with minors in our facilities or during activities organized by the hotel.

Guiding Principles:

1. Compliance with Child Protection and Privacy Legislation:

We are committed to complying with national and international laws related to child protection and privacy, ensuring that the integrity and dignity of all children and adolescents interacting with Houm Hotels & Villas are respected.

2. Zero Tolerance for Child Abuse and Exploitation:

We maintain a zero-tolerance policy towards any form of abuse, exploitation, or maltreatment of children, including child trafficking and sexual exploitation. Any inappropriate behavior will be addressed with the utmost severity, and necessary measures will be taken to protect minors and report the facts to the relevant authorities.

3. Protection of Minors' Image and Personal Data:

  • Use of Images: The publication, use, or distribution of images or videos of minors without the explicit written consent of their parents or legal guardians is prohibited. Photographs or videos featuring minors will only be used for clearly defined purposes, always protecting the child's privacy.
  • Personal Data: Minors' personal data, including name, age, and any other identifying information, will be protected in accordance with current data protection regulations. Such data will only be collected, stored, or used with the consent of parents or legal guardians and for the specific purposes previously agreed upon.
4. Creation of a Safe and Welcoming Environment:

We ensure the provision of a safe and welcoming environment for minors in our facilities, implementing appropriate security measures for their protection and well-being. Employees will be trained to be aware of risks and adopt responsible behavior when interacting with children and adolescents.

5. Training and Awareness of Staff:

All staff at Houm Hotels & Villas will receive training on the child protection policy and the importance of respecting minors' privacy and integrity. This training will include recognizing inappropriate behavior and promoting safe practices in interactions with minors.

6. Commitment to Minors' Privacy:

The privacy of minors is a fundamental right. Under no circumstances will the disclosure or use of children's personal information be allowed without appropriate consent, and all data will be managed with strict confidentiality.

7. Exclusion of Minors from Dangerous Tasks:

In line with our commitment to safety and well-being, Houm Hotels & Villas will not employ individuals under 18 years of age in dangerous tasks or any work that may pose a risk to their health and safety.

8. Awareness and Sensitization of Guests:

We will inform our guests about the importance of child protection and promote a respectful and safe environment for all children. We invite guests to report any suspicious or inappropriate situations regarding the safety of minors.

Policy Review:

This policy will be reviewed periodically to ensure its continued relevance and effectiveness. Houm Hotels & Villas is committed to adapting and improving its practices for the protection of minors within the framework of its social responsibility.

Download Política de Protección de Menores HOUM

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